[custom_adv]
Research shows that we shout during an argument because we are overconfident about being right, but underconfident that we will be heard. But people rarely win arguments by shouting, interrupting, and treating the other person’s claims as unworthy. They need to listen closely, understand each other’s points of view, and build on their differences. Reasoning and keeping calm is the only way to make your point seen and understood and, eventually, convince the other side.
